Privacy Policy god77 —
Your Data Fully Protected

Welcome to the god77 Privacy Policy page. We understand how important privacy is to you, and we take this responsibility seriously. This Privacy Policy clearly and transparently explains how god77 collects, stores, processes, uses and protects your personal information when you use our online entertainment platform.

This policy applies to all users of the god77 platform, covering the website at god77.vu, the god77 mobile app, and all related services. By registering or using any god77 service, you acknowledge that you have read and understood this Privacy Policy.

God77 acts as the data controller for the personal information you provide to us. This means we determine the purpose and manner in which your data is processed, and we are fully responsible for ensuring it is handled in accordance with strict international data protection standards, including principles aligned with the European General Data Protection Regulation (GDPR) and the Malaysia Personal Data Protection Act.

God77 only collects data that is genuinely necessary for the stated purposes. We do not collect excessive or irrelevant information. The following are the categories of data we collect and the reasons for doing so:

Every piece of data we collect has a clear and legitimate purpose. god77 uses your personal information for the following purposes, with an appropriate legal basis for each:

• Service Provision: Creating and managing your account, processing deposits and withdrawals, and enabling you to access all games and features on the god77 platform.
• Identity Verification & KYC/AML Compliance: Fulfilling our legal obligations under anti-money laundering (AML) guidelines and customer verification requirements set by relevant regulatory bodies.
• Security & Fraud Prevention: Detecting, investigating, and preventing fraudulent activity, hacking attempts, or any unlawful use of the platform.
• Service Improvement: Analysing usage patterns in aggregate and anonymised form to improve platform performance, develop new features, and personalise your user experience.
• Service Communications: Sending important account-related notifications, terms updates, security alerts, and technical information you need to know.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offering appropriate support to players who need it.
• Marketing (With Consent): Sending promotions, bonus offers, and relevant campaign information — but only if you have given explicit consent to receive marketing communications.

God77 upholds a firm principle: we do not sell your personal data to anyone. However, in the course of legitimate service operations, there are limited situations where we may share your information with certain parties:

• Trusted Service Providers: Companies we engage to support platform operations, such as payment processing providers, licensed gaming software providers, and cloud service providers. All such parties are bound by strict data protection agreements and are only permitted to process your data for purposes we specify.
• Regulatory & Law Enforcement Bodies: When required by law, court order, or direction from a legitimate regulatory authority, god77 will disclose the necessary information to the relevant authorities.
• Rights & Safety Protection: In exceptional cases where disclosure is necessary to protect god77's legal rights, prevent serious fraud, or safeguard the safety of other users.

In situations where god77 is involved in a merger, acquisition, or sale of business assets, user information may be transferred to the successor entity as part of the business assets. In such circumstances, you will be notified in advance and the existing privacy policy will remain in effect until you are informed of any changes.

God77 uses cookies and similar tracking technologies to enhance your user experience, maintain login session security, and understand how our platform is used. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance & Analytics Cookies: Helping us understand how players interact with the platform so we can continuously improve the overall user experience. Data collected is aggregated and anonymised.
• Functional Cookies: Saving your preferences such as language, display settings, and recent game history to provide a more personalised experience.
• Security Cookies: Used to detect and prevent fraudulent activity, including unauthorised login attempts and automated bot usage.

You can manage or disable cookies through your web browser settings at any time. However, please note that disabling essential cookies may affect the functionality and security of your experience on the god77 platform.

Protecting your personal data from unauthorised access, loss, or misuse is an absolute priority for god77. We implement multiple layers of technical and organisational security to ensure the integrity and confidentiality of your data:

• Data Encryption in Transit: All data transmitted between your device and god77 servers is protected using TLS 1.3 protocol with 256-bit encryption.
• Data Encryption at Rest: Sensitive personal data stored in our database is encrypted using AES-256, rendering it unreadable even in the event of unauthorised physical access.
• Role-Based Access Control: Only staff with a legitimate operational need who have undergone background checks may access user data, and every access is recorded in a comprehensive audit log.
• Regular Penetration Testing: Our security infrastructure undergoes regular penetration testing by independent third-party security experts to identify and close any potential vulnerabilities.
• Incident Response Plan: god77 maintains a comprehensive security incident response procedure. In the event of a serious data breach, we will notify affected users and the relevant authorities within the timeframe required by applicable law.
• Staff Security Training: All god77 staff who handle user data undergo regular information security training.

God77 does not retain your personal data longer than is necessary for the stated purposes, or beyond the period required by applicable law. The following are general guidelines for our data retention periods:

• Active Account Data: Retained for as long as your account is active and for a reasonable period after account closure to allow you to make any legitimate claims.
• Financial Records & Transactions: Retained for a minimum of 7 years after the transaction date, in line with financial compliance and AML legal requirements commonly enforced at the international level.
• KYC Documents: Retained for a minimum of 5 years after account closure, in accordance with record-keeping compliance requirements set by the regulatory authority.
• Security & Access Logs: Retained for 12 to 24 months for security investigation and fraud prevention purposes.
• Communication Data: Customer support communication records are retained for 3 years for reference and dispute resolution purposes.

As a god77 player, you hold the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights within a reasonable timeframe: